Delivery
At Diseno, we prioritize the urgency of your order(s) and make every effort to ensure that your product(s) reach your doorstep as quickly as possible. Once your order is placed, you will receive a confirmation call, email, or SMS from us to verify the details and initiate the delivery process.
After your order is confirmed, it will be delivered to your specified address within 2 to 7 business days anywhere in Pakistan.
We begin the shipping process within 24 hours of order confirmation. If you need to cancel or modify your order, please inform our Customer Service Department within this 24-hour window.
Privacy Statement
The terms “we,” “our,” and “us” in this policy refer to Diseno and its website.
We are committed to protecting the privacy of our customers. This privacy policy explains what information we may collect from you when you visit Diseno.pk and its subpages, how we use that information, and the choices you have regarding our use of your information.
What Information We Collect
When you visit Diseno.pk and its subpages, place an order, make a purchase, contact us, or participate in any activities we conduct, we collect identifiable information such as your name, email address, phone number, etc. We also maintain records of your history and interests to enhance your shopping experience.
How We Use Information We Collect
We use your identifiable information to better understand your shopping preferences and provide you with the best possible products and services. In this regard, we may share your information with third parties that provide support services or help us market Diseno products and services. These third parties are contractually prohibited from using your information in any manner other than assisting Diseno. We may also share your personal information to comply with laws, government requests, or to protect Diseno’s rights.
We may use your information to send periodic emails about Diseno’s new arrivals, promotions, and other activities. If you prefer not to receive these emails, you can unsubscribe following the instructions at the bottom of each email.
Usage of Cookies
We use “cookies” to recognize your browser, differentiate you from other customers, and enhance your online shopping experience. Cookies help us remember and process items in your cart, save your preferences for future visits, and compile data about site traffic and interactions to improve our website design, products, services, and campaigns. Third parties are contractually prohibited from using your browsing history and product interests for anything other than assisting Diseno.
If you prefer, you can adjust your browser settings to prevent cookies from being stored. However, this may limit your ability to fully utilize Diseno.pk.
Third-Party Links
Diseno.pk may contain links to/from the websites of our parent company, sister brands, partners, social media sites, and other third parties. If you follow a link to any of these websites, please note that they have their own privacy policies. We are not responsible for the content and activities of these linked sites. Please review their policies before submitting any personal data.
Questions
For any concerns regarding this privacy policy, you can contact us via email at info@diseno.pk.
